Customer Service: We’ve always received fast, informative responses to our queries about products and practices, but there are definitely customers out there who have not. A quick perusal of reviews shows customers who had issues with unaddressed orders. It’s hard to know exactly what the problem is in these situations, but the company’s strict return policy (seven days for unopened products only) probably doesn’t help. It should be noted that the company has a solid base of very satisfied customers as well.
The tincture is available in three strengths: 500mg, 1,000mg, and 3,000mg. Prices range from $0.04 to $0.07 per mg, depending on the concentration, which makes the tincture very low-priced compared to oils from most competing brands. Medterra also offers a 30-day satisfaction guarantee and will issue full refunds for all returns. In addition to the tincture, Medterra also offers CBD capsules in 25mg and 50mg concentrations.
And now, onto the thorny issue of legality. The simple answer to the question is yes — if it is extracted from hemp. The 2014 Farm Bill established guidelines for growing hemp in the U.S. legally. This so-called “industrial hemp” refers to both hemp and hemp products which come from cannabis plants with less than 0.3 percent THC and are grown by a state-licensed farmer. 
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